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Guest Services

Roles and Responsibilities

Volunteers for these shifts will assist with weekend package sales and pick-ups, as well as the sale of individual event tickets and market passes. This is a great shift for volunteers new to IML, as well as those looking to interact with a lot of people. Please note, in years past, roles previously labeled Ticket Sales, Registration, and Day Pass have all been rolled up under Guest Services.

Volunteer Policy

You may sign up for back-to-back shifts as long as they are in the same area and overlap by 30 minutes or less (for example, Market Access from 10:00AM-2:00PM and 1:30PM-5:00PM). A typical shift is scheduled for four hours and therefore does not come with a scheduled meal break. When choosing back-to-back shifts please take this into consideration. All volunteers receive access to the vendor market for the entire weekend. To receive all the benefits provided you will need to register for a minimum of three (3) shifts, or twelve hours. Most volunteer shifts are four (4) hours in length although some are longer. For those super volunteers you can register for up to five (5) shifts maximum. Once signed up, please keep a close eye on your email for shift confirmation, reminders, and other information.

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